Human Resource Manager

CLASSIFICATION: Exempt, 37.5 hours per week

Full-Time, Year-Round

Department: Administration-HR

Reports to: Managing Director

Come join the Administrative Team at the Ogunquit Playhouse, in beautiful seaside Ogunquit, Maine. If you like to be challenged in a fast paced and exciting theatrical environment, this may be the opportunity for you!

The Ogunquit Playhouse is seeking a year-round and full-time Human Resource Manager to join our team. This position includes a comprehensive employee benefit package and a competitive salary.


As a member of the senior leadership team (SLT), the Human Resource (HR) Manager is responsible for performing HR-related duties on a professional level and works closely with the Managing Director and the SLT to define, plan and execute key business programs, policies and procedures. This position carries out duties in the following functional areas: benefits administration, employee relations, training, performance management, on-boarding, policy implementation, recruitment/employment, risk management and employment law compliance.

Core Competencies

  1. Communication/interpersonal skills

  2. Consultation

  3. Ethical Practice

  4. HR Expertise

  5. Risk Management Expertise

  6. Relationship Management

Required Education and Experience

A bachelor's degree and 8-10 years of HR experience with increasing responsibility, or a master's degree in HR management and 6-8 years of experience in the HR field.

Preferred Education and Experience

  1. Masters' degree in human resources or related field.

  2. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) designation or PHR/SPHR certification

  3. Eight to 10 years of human resource experience.

If interested, please email a resume and cover letter to Leslie Randazzo at

 A background check will be conducted on all final candidates and a minimum of 3 professional references will be required.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Defines and recommends HR department goals, objectives, business processes and systems.

  • Administers human resource and risk management plans, policies and procedures for all organization personnel; prepares and maintains the employee handbook and the HR policies and procedures.

  • Evaluates and reports on decisions and results of the HR department in relation to established goals. Recommends new approaches and modifies policies and procedures to continually improve efficiency of the department and the services performed.

  • Maintains human resource information system records and compiles reports from the database.

  • Administers the compensation program, to include market surveys for salary determination; monitors the performance evaluation program and revises as necessary.

  • Administers benefits programs (health care, 403(b), FMLA, COBRA, Employee Assistance Program, etc.), including claims resolution, change reporting, interfacing with benefits brokers, approving invoices for payment, and communicating benefits information to employees.

  • Defines and manages standard recruiting and hiring processes for all exempt and nonexempt personnel and temporary employees; with department heads and hiring managers, creates job descriptions, writes and places job advertisements; conducts initial candidate screenings, conducts reference checks, and requests background checks, ensures standardization in offer letters/packages. Using ADP HR software, defines and oversees the new hire on-boarding process. Defines and conducts new-employee orientations. Defines and oversees staff retention initiatives.

  • Oversees employee relations issues: working with department heads, staff and teams, resolves and improves issues or situations; conducts investigations, seeks employment legal counsel when warranted, supports employee counseling (including performance improvement plans) and outplacement counseling; conducts exit interviews and oversees employee terminations (voluntary and involuntary) and employee off boarding.

  • Oversees employee training (e.g., professional development, safety/security, customer mandatory annual training, etc.).

  • Participates in staff meetings and attends other meetings and seminars.

  • Maintains company organization charts and the employee directory.

  • Oversees insurance policies (including workers’ compensation filing, tracking, reporting and follow-up) and build relationships with the insurance brokers/company representatives to determine the most cost-effective and risk-mitigating approach to coverage.

  • Leads the organization’s safety committee and maintains safety and security plans.

  • Maintains compliance with federal, state and local employment and benefits laws and regulations.

  • Prepares, reviews, submits and maintains records for annual reporting requirements (i.e., EEO-1, ACA, 403(b) census/Form 5500, etc.)

  • Provides ad hoc HR analysis and reporting

Supervisory Responsibility

This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and core hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.


Limited local travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.